BGGR PROPERTY MANAGEMENT PRIVACY POLICY

Effective Date: 5/7/2025

  1. Introduction

BGGR Property Management ("BGGR," "we," "our," or "us") is committed to protecting the privacy and security of personal information we collect and process through our property management website, mobile applications, and other digital platforms. This Privacy Policy explains how we collect, use, protect, and disclose your personal information, as well as the rights and choices you have regarding your information.

This Privacy Policy applies to all personal information collected and processed by BGGR in the course of our property management operations and services. By using our website or services, you agree to the terms of this Privacy Policy.

  1. Applicable Laws and Jurisdiction

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including but not limited to:

a) The California Consumer Privacy Act (CCPA)
b) The General Data Protection Regulation (GDPR) for EU residents
c) The Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian residents
d) The Australian Privacy Act 1988

BGGR operates primarily in the United States, and this Privacy Policy is governed by and construed in accordance with the laws of the United States. However, we are committed to complying with the applicable privacy laws in all jurisdictions where we operate or process personal information.

  1. Our Commitment to Privacy

At BGGR, we believe that protecting your personal information is not just a legal obligation, but a fundamental aspect of our business operations. We have cultivated a privacy-focused culture throughout our organization, ensuring that every employee understands the importance of data protection and privacy. Our commitment to safeguarding your personal information is reflected in our policies, procedures, and day-to-day operations.

  1. Information We Collect

We may collect the following categories of personal information from you or about you:

a) Identification and Contact Information: Your full name, email address, phone number, mailing address, and other contact details.
b) Financial Information: Your payment card information, bank account details, and other financial data needed to facilitate rent payments and other transactions.
c) Property Information: Details about the rental property you own or manage, such as the property address, unit number, and other identifying details.
d) Usage Information: Information about your interactions with our website, including your IP address, browser type, operating system, referring web pages, pages visited, and the dates and times of your visits.
e) Communications: Any messages, inquiries, or other communications you send to us through our website, email, or other channels.

We collect this information directly from you when you provide it to us, as well as indirectly through your use of our website and services.

  1. How We Use Your Information

BGGR Management collects and uses personal information only as necessary to deliver our services, operate efficiently, and comply with legal obligations. The way we use your information depends on your relationship with our company, as described below:

Prospective Tenants: When you submit personal information as part of a rental application, we use that information to: 

  1. Obtain consumer reports, such as credit checks

  2. Conduct background screenings and verify rental history

  3. Share relevant report details with landlords for whom we manage properties

  4. Report tenant information (such as payment history) to credit bureaus when applicable

All personal data is used solely for evaluating your application and facilitating lease-related services.

Property Owners (Clients Under Management Agreements): When you engage BGGR Management to manage your property, we may use your personal information to:

  1. Deliver agreed-upon property management services

  2. File required documentation with government agencies (e.g., the IRS)

  3. Set up ACH or direct deposit for rental income distributions

  4. Complete authorized tasks such as setting up utility accounts or vendor payments

Your information is never used for marketing or shared beyond what is required to manage your property effectively.

Real Estate Clients (Buyers, Sellers, Landlords, or Tenants): If you are represented by BGGR in a real estate transaction, your personal information may be:

  1. Shared, at your instruction, with necessary third-party service providers (e.g., mortgage lenders, title companies, inspectors)

  2. Disclosed to landlords or their representatives when we represent you in a leasing transaction, with your knowledge and consent

We and our licensed agents exercise reasonable discretion in protecting your personal data throughout the transaction process.

  1. Sharing of Your Information


We may share your personal information with the following third parties:

a) Service Providers: Third-party vendors and contractors that perform services on our behalf, such as payment processors, website hosting providers, and customer relationship management (CRM) platforms.
b) Affiliates and Subsidiaries: Other BGGR-affiliated companies and subsidiaries that provide property management or related services.
c) Legal and Regulatory Authorities: Government agencies, law enforcement, and other parties as required by law, court order, or other legal process.
d) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for their own marketing purposes without your explicit consent.

  1. Your Privacy Rights


Depending on your location and the applicable privacy laws, you may have the following rights with respect to your personal information:

a) Access: The right to request a copy of the personal information we have collected about you.
b) Correction: The right to request that we correct any inaccurate or incomplete personal information we hold about you.
c) Deletion: The right to request that we delete your personal information, subject to certain exceptions.
d) Opt-Out: The right to opt-out of the processing of your personal information for direct marketing or other purposes.
e) Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact our designated Privacy Officer using the information provided in Section 13 ("How to Contact Us") below. We will respond to your request within the time frame required by applicable law, which is typically within 30 days.

  1. Consent Management and Opt-Out Procedures

You have the right to manage your consent preferences and opt-out of certain data processing activities. To exercise these rights:

a) Marketing Communications: You can opt-out of receiving marketing communications by clicking the "Unsubscribe" link in any marketing email we send you, or by contacting our Privacy Officer.

b) Cookies and Tracking Technologies: You can manage your cookie preferences through our Cookie Consent Manager, accessible via the "Cookie Settings" link in the footer of our website.

c) Data Processing: To opt-out of specific data processing activities, please contact our Privacy Officer with your request. We will provide you with information on how to opt-out and any potential consequences of doing so.

d) Consent Withdrawal: You can withdraw any previously given consent by contacting our Privacy Officer. Please note that withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

  1. Data Security and Retention

BGGR takes reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, and destruction. This includes implementing technical, administrative, and physical safeguards such as:

a) Encryption of sensitive data in transit and at rest
b) Access controls and authentication mechanisms
c) Regular security assessments and penetration testing
d) Employee training on data protection and privacy
e) Secure data storage facilities and systems

However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

  1. Data Breach Notification

In the event of a data breach that may adversely affect your personal information, we will notify you and any relevant authorities, as required by applicable law. Our data breach notification procedures include:

a) Timely Communication: We will notify affected individuals and relevant authorities without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

b) Incident Details: We will provide information about the nature of the breach, the categories and approximate number of individuals concerned, and the categories and approximate number of personal data records concerned.

c) Potential Consequences: We will describe the likely consequences of the data breach.

d) Mitigation Measures: We will outline the measures taken or proposed to address the data breach and mitigate its possible adverse effects.

e) Contact Information: We will provide the name and contact details of our Privacy Officer or other point of contact where more information can be obtained.

f) Recommendations: We will offer recommendations for measures that affected individuals can take to protect themselves from potential negative consequences of the breach.

  1. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other reasons. We will post any updates on our website and indicate the effective date of the changes. Your continued use of our website or services after any modifications to this Privacy Policy will constitute your acceptance of the new terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

  1. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our designated Privacy Officer at:

BGGR Property Management
Attn: Privacy Officer
171 N Aberdeen St Suite 400
Chicago, IL 60607
Phone: 312-673-8349
Email: info@bggrmanagement.com

Our Privacy Officer, Jason Garcia is responsible for overseeing compliance with this Privacy Policy and applicable privacy laws. They will be happy to assist you with any privacy-related inquiries or requests.

  1. Dispute Resolution

If you have a complaint or dispute regarding our privacy practices, please contact our Privacy Officer using the information provided above. We will investigate your complaint and work with you to resolve any issues.

If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction. We are committed to resolving any disputes in a fair and timely manner.

  1. Acknowledgment and Consent

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any part of this Privacy Policy, please do not use our website or services.

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